Adobe XD: Change volume for installation

Dec 03, 2020

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While trying to install adobe xd, we ran into the problem
Error case sensitive drives
Link to error message: https://helpx.adobe.com/de/creative-suite/kb/error-case-sensitive-drives-supported.html

Used
OS:                    10.15.7

Workingspace:  8GB

Space:               over 150GB free

Filesystem:       APFS (case sensive)
case sensive:     on

We started to add a new partition that is not case sensitive, but where not able to change the volumen during installation process.
Is their any way to change/select a different install volumen or fix the problem, without

re-setting up the volum/computer

 

Hi Andrea,

 

Thanks for reaching out. If you have already tried the suggestions shared here: https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.ug.html

 

Please contact us directly(https://helpx.adobe.com/contact.html) or log a support ticket(https://helpx.adobe.com/enterprise.html) for further assistance.

 

Regards

Rishabh

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Adobe XD: Change volume for installation

Dec 03, 2020

Copy link to clipboard

Copied

While trying to install adobe xd, we ran into the problem
Error case sensitive drives
Link to error message: https://helpx.adobe.com/de/creative-suite/kb/error-case-sensitive-drives-supported.html

Used
OS:                    10.15.7

Workingspace:  8GB

Space:               over 150GB free

Filesystem:       APFS (case sensive)
case sensive:     on

We started to add a new partition that is not case sensitive, but where not able to change the volumen during installation process.
Is their any way to change/select a different install volumen or fix the problem, without

re-setting up the volum/computer

 

Hi Andrea,

 

Thanks for reaching out. If you have already tried the suggestions shared here: https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.ug.html

 

Please contact us directly(https://helpx.adobe.com/contact.html) or log a support ticket(https://helpx.adobe.com/enterprise.html) for further assistance.

 

Regards

Rishabh

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Dec 03, 2020 0
Adobe Employee ,
Dec 03, 2020

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Hi Andrea,

 

Thanks for reaching out. If you have already tried the suggestions shared here: https://helpx.adobe.com/creative-suite/kb/error-case-sensitive-drives-supported.ug.html

 

Please contact us directly(https://helpx.adobe.com/contact.html) or log a support ticket(https://helpx.adobe.com/enterprise.html) for further assistance.

 

Regards

Rishabh

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