Adobe XD closes when try to open a new project.

New Here ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

I want to open a new project and the application closes. I have restarted the ordered and the same. It is updated. I do not know what else to do.

TOPICS
Product performance

Views

147

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Jun 10, 2021 Jun 10, 2021
Hi Paolaa, Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095 If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help.  Thanks, Harshika

Likes

Translate

Translate
Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

Copy link to clipboard

Copied

LATEST

Hi Paolaa,

 

Sorry to hear you are unable to open Adobe XD. We would like to confirm if you've tried the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w...

 

If so, and it didn't work, We would request you to please share the screenshot of your About XD info page and the OS you are using. We will try our best to help. 

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines