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Adobe XD co-editing file crashes when opened.

New Here ,
Mar 11, 2020

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I have just updated to the latest XD (version: 28.0.12.10). I can open local files fine, however the system has appeared to have crashed when I load up a project where we were using the new co-editing ability on the Creative Cloud.

It seems to get as far as the load bar... and then stops (See attached image).

Can someone please advise? I have tried rebooting my computer, but still no luck.



Adobe Xd loading bar (on open)Adobe Xd loading bar (on open)
 

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Adobe XD co-editing file crashes when opened.

New Here ,
Mar 11, 2020

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I have just updated to the latest XD (version: 28.0.12.10). I can open local files fine, however the system has appeared to have crashed when I load up a project where we were using the new co-editing ability on the Creative Cloud.

It seems to get as far as the load bar... and then stops (See attached image).

Can someone please advise? I have tried rebooting my computer, but still no luck.



Adobe Xd loading bar (on open)Adobe Xd loading bar (on open)
 

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82

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New Here ,
Mar 11, 2020

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The crash problem has seemed to have resolved it's selve after re-installing XD and loading other Creative Cloud files.

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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