Adobe XD Color Palette Stopped Working

Community Beginner ,
Oct 22, 2020 Oct 22, 2020

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Hi,

 

I have this strange bug where my color pallete looks completely broken. Any idea how I can fix this?

 

Screenshot_9.jpg

 

Regards,

Davy

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correct answers 1 Correct Answer

Adobe Employee , Oct 22, 2020 Oct 22, 2020
Hi Davy,   Sorry to hear you are having trouble with color palette in XD. It looks like you're facing the similar issue mentioned here:https://community.adobe.com/t5/adobe-xd/panel-color-picker-picks-up-the-light-color-in-adobe-xd/m-p/10846193?page=2 Could you please try the steps mentioned in the correct answer of the post and let us know if that helps?   Thanks, Harshika

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Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

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Hi Davy,

 

Sorry to hear you are having trouble with color palette in XD. It looks like you're facing the similar issue mentioned here:https://community.adobe.com/t5/adobe-xd/panel-color-picker-picks-up-the-light-color-in-adobe-xd/m-p/... Could you please try the steps mentioned in the correct answer of the post and let us know if that helps?

 

Thanks,

Harshika

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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Hi, 

I don't have SRGB in the color settings of my monitor.

Look at the image below

Screenshot_2.jpg

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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Also, the color picker works fine in photoshop, lightroom, illustrator, paint, and any other application.

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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Why is this picked as the correct answer when it doesn't answer anything. Every thread I find on this issue has the same answer selected as "Correct answer" and nothing seems to solve this for anyone. Why not just leave the thread open until it is actually resolved?

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Community Beginner ,
Jan 24, 2021 Jan 24, 2021

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Since this is one of the top results searching for solutions to this, I'll share this here as well.

For those looking for a solution to this, here is what worked for me after 4 days of troubleshooting:

 

Turn off 10bit color mode, switch it to 8bit.

On windows, with an Nvidia GPU, I changed this in the Nvidia Control Panel.

Qubus_0-1611520458477.png

 

The weird thing for me is that sometimes it'd work with 10bit and then the next time I'd start XD it'd break again. It seems like it is an issue with Windows 10 UWP apps in general as transparency effects in other apps using the "fluent design" framework were having similar issues as well.

 

Hope this helps some people out.

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