Adobe XD Continual Crash and Product Deficiency

New Here ,
Dec 01, 2020 Dec 01, 2020

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Periodically Adobe CC crashes on a sterile perfectly operable workstation.  Just lost hours of work because since 2016 Adobe could not intsall a simple feature like PREFERECES where autosave can be set up as in Adobe Photoshop to prevent this product deficiency. 

 

Adobe Cloud is not as reliable as stand-alone and has failed on both the laptop and workstation.  Definetly not worth the time investment to continue to use when the system is still incomplete 4 years since its release.  More importantly forcing the user into a light colored interface panel with no options to easily change makes it even harder for those vision impared.   

 

RECOMMENDED SOLUTION:  Circa 2005 - Place post-it on computer screen to remind you to save your work due to Adobe's inability to prevent XD from crashing and successfully create back-up saves as in other cloud SAAS apps such as Autodesk.  

 

This issue of crashing only happens since adopting the Adobe CC solution.  

 

After this project, time to look at platforms that are better suited for professional work with the have most basic settings implimented.

 

Windows 10/i7 

256GB RAM

NVIDIA Quadro K4200 

 

Stripped system with only CC on it.

 

 

 

 

 

 

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correct answers 1 Correct Answer

Adobe Employee , Jan 03, 2021 Jan 03, 2021
Hi Brian0D44, Extremely sorry for the delay here. If you're still facing this problem, please ensure that you're using the latest build of XD 35.3. If the problem persists, please let us know we'd love to investigate it further for you.  I've also found a feature request around disabling the auto-save feature Allow users to adjust the frequency of auto-save or to turn auto-save on / off – Adobe XD Feedback : Feature Requests & Bugs (uservoice.com) Please upvote this request to add your voice...

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New Here ,
Dec 01, 2020 Dec 01, 2020

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Up to date all drivers, learned lesson after seeing so many other users having problems, Adobe seems to be a pandoras box of issues in running stable.  Wonderful progam....

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Adobe Employee ,
Jan 03, 2021 Jan 03, 2021

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Hi Brian0D44,

 

Extremely sorry for the delay here. If you're still facing this problem, please ensure that you're using the latest build of XD 35.3. If the problem persists, please let us know we'd love to investigate it further for you. 

 

I've also found a feature request around disabling the auto-save feature Allow users to adjust the frequency of auto-save or to turn auto-save on / off – Adobe XD Feedback :... Please upvote this request to add your voice. 

 

Thanks,

Atul_Saini

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