ADOBE XD CRASH ALLLLLL THE TIMEEEEEE!

Community Beginner ,
Dec 15, 2020 Dec 15, 2020

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Im making the wireframe and User flow in two XD file.
Each File won't have more than 20 artboards.
BUT!
XD crash alllll the timmmmeeeee.

Im using Window and trying to transferred to figma.....

Very disapointed....

Connecting with the Dealer to unsubscribe Adobe cc.....

 

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Adobe Employee ,
Dec 16, 2020 Dec 16, 2020

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Hi LeeMuWei, 

 

Sorry about the trouble that XD has caused to you. If you'd allow we'll try our best to help you out here. We need some details from your end.

 

  • Which version of XD and OS build are you using? 
  • Is there a specific workflow that is leading XD to crash? 

 

Please collect the logs using this link:( https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html ). You may upload the logs to CC or Dropbox and share the link with me via PM (Go to my profile and click the "Send a message" button).

 

Awaiting your response.

 

Thanks,

Atul_Saini

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