Adobe xd crash

New Here ,
Oct 13, 2020

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Ciao, sto usando Adobe xd da due mesi e ultimamente crasha senza nessun errore, soprattutto quando mando in play il prototipo e poi lo chiudo 

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Adobe Employee ,
Oct 13, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening while working on a specific file or multiple files?
  3. Please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

We're here to help, just need more information.

 

Regards

Rishabh

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