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ADOBE XD CRASH

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Dec 24, 2019

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adobe xd starts with crash 

<?xml version="1.0" encoding="utf-8"?>
<crashReport clientVersion="1.1.2.0" applicationName="Adobe XD" applicationVersion="25.1.12.7" applicationBuild="12" sessionId="55bb4026-63a6-4019-91a3-641c66526772">
<user guid="cbf9d879-b483-4bb8-af02-2691f5963a4c" />
<system osVersion="10.0" osBuild="18363" osRevision="535" applicationLanguage="en-US" cpuCount="4" deviceFamily="Windows.Desktop" architecture="X64" deviceManufacturer="ASUSTeK COMPUTER INC." deviceModel="P553UJ" />
<time year="2019" month="12" day="24" hour="5" minute="11" second="43" timeOffSet="-180" timeZone="Greenland Standard Time" />
<package architecture="X64" familyName="Adobe.CC.XD_adky2gkssdxte" fullName="Adobe.CC.XD_25.1.12.7_x64__adky2gkssdxte" name="Adobe.CC.XD" installedDate="12/24/2019 5:07:06 AM -03:00" publisher="CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US" publisherId="adky2gkssdxte" resourceId="" signatureKind="Enterprise" version="25.1.12.7" />
</crashReport>

and when i want to open project adobe xd closed

Hi there,

 

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095 and let us know if that helps.

 

Thanks,

Harshika

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ADOBE XD CRASH

New Here ,
Dec 24, 2019

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adobe xd starts with crash 

<?xml version="1.0" encoding="utf-8"?>
<crashReport clientVersion="1.1.2.0" applicationName="Adobe XD" applicationVersion="25.1.12.7" applicationBuild="12" sessionId="55bb4026-63a6-4019-91a3-641c66526772">
<user guid="cbf9d879-b483-4bb8-af02-2691f5963a4c" />
<system osVersion="10.0" osBuild="18363" osRevision="535" applicationLanguage="en-US" cpuCount="4" deviceFamily="Windows.Desktop" architecture="X64" deviceManufacturer="ASUSTeK COMPUTER INC." deviceModel="P553UJ" />
<time year="2019" month="12" day="24" hour="5" minute="11" second="43" timeOffSet="-180" timeZone="Greenland Standard Time" />
<package architecture="X64" familyName="Adobe.CC.XD_adky2gkssdxte" fullName="Adobe.CC.XD_25.1.12.7_x64__adky2gkssdxte" name="Adobe.CC.XD" installedDate="12/24/2019 5:07:06 AM -03:00" publisher="CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US" publisherId="adky2gkssdxte" resourceId="" signatureKind="Enterprise" version="25.1.12.7" />
</crashReport>

and when i want to open project adobe xd closed

Hi there,

 

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095 and let us know if that helps.

 

Thanks,

Harshika

TOPICS
Desktop, Error

Views

427

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Dec 24, 2019 0
Adobe Employee ,
Dec 24, 2019

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Hi there,

 

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and let us know if that helps.

 

Thanks,

Harshika

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