ADOBE XD CRASH

[berth92943535]

adobe xd starts with crash 

<?xml version="1.0" encoding="utf-8"?>
<crashReport clientVersion="1.1.2.0" applicationName="Adobe XD" applicationVersion="25.1.12.7" applicationBuild="12" sessionId="55bb4026-63a6-4019-91a3-641c66526772">
<user guid="cbf9d879-b483-4bb8-af02-2691f5963a4c" />
<system osVersion="10.0" osBuild="18363" osRevision="535" applicationLanguage="en-US" cpuCount="4" deviceFamily="Windows.Desktop" architecture="X64" deviceManufacturer="ASUSTeK COMPUTER INC." deviceModel="P553UJ" />
<time year="2019" month="12" day="24" hour="5" minute="11" second="43" timeOffSet="-180" timeZone="Greenland Standard Time" />
<package architecture="X64" familyName="Adobe.CC.XD_adky2gkssdxte" fullName="Adobe.CC.XD_25.1.12.7_x64__adky2gkssdxte" name="Adobe.CC.XD" installedDate="12/24/2019 5:07:06 AM -03:00" publisher="CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US" publisherId="adky2gkssdxte" resourceId="" signatureKind="Enterprise" version="25.1.12.7" />
</crashReport>

and when i want to open project adobe xd closed

[HARSHIKA_VERMA · Accepted solution]

Hi there,

We are sorry to hear you are having trouble using Adobe XD. We would request you to please try the solution mentioned in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w... and let us know if that helps.

Thanks,

Harshika