Adobe XD crashes after selecting 3D transformed objects

New Here ,
Mar 22, 2021 Mar 22, 2021

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Hello,

 

I'm facing an issue in Adobe XD 38, where the application suddenly crashes and quits - no matter how many times I try the same thing.

 

Reproduction steps:

1. I have 3 objects on an Artboard, where I want to apply a 3D transformation to 2 of them;

2. I apply a Y rotation of 90º on 2 of the 3 objects; 

3. Since 2 objects are now rotated 90º, I cannot see them nor use the selection tool to select all of them;

4. To be able to select all 3 objects, I must do it in the Layers panel;

5. After selecting the 3 objects, I then try to Copy them;

6. After clicking Cmd + C, Adobe XD crashes and closes the app;

 

Note: this only occurs when 2 or more objects are rotated. If only one has a rotation, this seems to work fine. I've managed to reproduce this several times in different files. Also, other colleagues of mine face the same issue, so this must be a bug.

 

Environment: macOS 10.15.7

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Crash on mac

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hey,

Thank you for reporting it.

Could you please provide the crash dump to subedi@adobe.com . So we can look into the issue.

As Crash encounter in Mac, you will get a dialog box of Adobe Xd quit , open the log and copy-paste it to any notepad and then mail it.

 

Regards,

Anita Subedi

 

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Hello @Ansubedi03 ,

 

I've just send the crash logs to your email.

 

Thanks!

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Adobe Employee ,
Mar 26, 2021 Mar 26, 2021

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Hello ,

Thanks!  we have gone through the crash dump you provided.

The issue has been logged by the team and the fix is gonna merge in future releases. 

 

Regards,

Anita

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