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Adobe XD crashes every time as changing display screen

Adobe Employee ,
Feb 04, 2020

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Everything is in the title. 😉

Thx for atttention

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Crash on mac, Product performance

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Adobe XD crashes every time as changing display screen

Adobe Employee ,
Feb 04, 2020

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Everything is in the title. 😉

Thx for atttention

TOPICS
Crash on mac, Product performance

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463

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Feb 04, 2020 0
Adobe Community Professional ,
Feb 04, 2020

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Hi, could you give us more information?

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Feb 04, 2020 0
Adobe Employee ,
Feb 04, 2020

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Hi,

Well... everytime I plug (or unplug) my laptop to an external screen, Adobe XD crashes and ask for a sending report...

Best

SB

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Feb 04, 2020 0
Adobe Community Professional ,
Feb 06, 2020

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Thanks for the additional information. Furthermore, we want to ask you how you connect the external monitor Certainly (HDMI, Display Port, etc ...) and what type of computer you are using.

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Feb 06, 2020 0
Adobe Employee ,
Feb 06, 2020

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Sure...

I'm working on a MacBook Pro with MacOs Mojave ( 10.14.6) and I connect my mac sometimes to an external Display LG 32' through thunderbolt, sometimes in HDMI with an Apple adaptator.

Hope this will help.

Thx for your attention

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Feb 06, 2020 0
Preran LATEST
Adobe Employee ,
Feb 06, 2020

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Does this happen with Adobe XD or other Adobe applications as well?

 

Thanks,

Preran

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Feb 06, 2020 0