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Adobe XD crashes everytime

New Here ,
Feb 29, 2020

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When I'm working XD crashes randomly. It just closes whitout any glitch or something.. Just working and the next second its closed.. And sometimes it takes 2 minutes to crash, sometimes it takes more.. But the end resault is always a CRASH.. PLEASE HELP.. I want to use XD but it seems to be impossible for me.... WHY 

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Crash on windows

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Adobe XD crashes everytime

New Here ,
Feb 29, 2020

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When I'm working XD crashes randomly. It just closes whitout any glitch or something.. Just working and the next second its closed.. And sometimes it takes 2 minutes to crash, sometimes it takes more.. But the end resault is always a CRASH.. PLEASE HELP.. I want to use XD but it seems to be impossible for me.... WHY 

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Crash on windows

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106

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New Here ,
Feb 29, 2020

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I am with DELL T5500

with

Intel Xeon E5640

12GB DDR3 ECC

nVidia Quadro 2000

 

Could it be from the hardware or something? I am with the last drivers provided from nvidia's website v377.83

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Adobe Community Professional ,
Feb 29, 2020

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Please try to use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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