• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD crashes on opening

New Here ,
Nov 26, 2018 Nov 26, 2018

Copy link to clipboard

Copied

Привет всем, решил я попробовать программу Adobe xd. Установил, открываю и тут облом. Открывается белое пустое окно и через примерно 30 секунд оно закрывается. Помогите разобраться пожалуйста.

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 27, 2018 Nov 27, 2018

Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

Votes

Translate

Translate
Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

Copy link to clipboard

Copied

Hi saVa,

Sorry that you are unable to use Adobe XD. Could you please share the OS version and build which you are using? I would also request you to share the Graphics card drivers version as well.

Thanks,

Atul_Saini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 27, 2018 Nov 27, 2018

Copy link to clipboard

Copied

Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 14, 2018 Dec 14, 2018

Copy link to clipboard

Copied

Hi there, in case you are is still facing this issue, I would request you to try the steps mentioned on this link: - Adobe XD shows white screen after launch and crashes on Windows and update this discussion with the results.

Thanks,

Atul_Saini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 18, 2019 Aug 18, 2019

Copy link to clipboard

Copied

Мне помогло отключение в диспетчере устройств встроенного видеоадаптера.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2020 Jan 02, 2020

Copy link to clipboard

Copied

LATEST

Укажите пожалуйста, какого именно?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines