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Adobe XD crashes on opening

New Here ,
Nov 26, 2018

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Привет всем, решил я попробовать программу Adobe xd. Установил, открываю и тут облом. Открывается белое пустое окно и через примерно 30 секунд оно закрывается. Помогите разобраться пожалуйста.

Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

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Adobe XD crashes on opening

New Here ,
Nov 26, 2018

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Привет всем, решил я попробовать программу Adobe xd. Установил, открываю и тут облом. Открывается белое пустое окно и через примерно 30 секунд оно закрывается. Помогите разобраться пожалуйста.

Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

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Nov 26, 2018 0
Adobe Employee ,
Nov 26, 2018

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Hi saVa,

Sorry that you are unable to use Adobe XD. Could you please share the OS version and build which you are using? I would also request you to share the Graphics card drivers version as well.

Thanks,

Atul_Saini

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Nov 26, 2018 0
Adobe Employee ,
Nov 27, 2018

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Following up on Atul's request. Please share the details with us so that we can better help you.

If you are in a rush, please get in touch with Adobe tech support Contact Customer Care​ for further investigation.

Thanks,

Preran

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Nov 27, 2018 1
Adobe Employee ,
Dec 14, 2018

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Hi there, in case you are is still facing this issue, I would request you to try the steps mentioned on this link: - Adobe XD shows white screen after launch and crashes on Windows and update this discussion with the results.

Thanks,

Atul_Saini

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Dec 14, 2018 0
New Here ,
Aug 18, 2019

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Мне помогло отключение в диспетчере устройств встроенного видеоадаптера.

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Aug 18, 2019 0
New Here ,
Jan 02, 2020

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Укажите пожалуйста, какого именно?

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Jan 02, 2020 0