Hi, I've problem about my XD
I'm install XD and update it. I think my XD is latest version but when I open file or create new file my XD crashes and close it.
no error message,no error log in event viewer
What should i do?
this's my window info
Hi, try to login again on the Creative Cloud application. This way you can restore your account information and allow the Creative Cloud application to start.
We're sorry for the trouble that you're facing with Adobe XD. In addition to what Italo Sannino has said, I'd like to confirm if you've tried the steps mentioned in this article: Issue saving xd files to creative cloud and let us know if that works.
Hi I should fix it now,
I saw in my event viewer and I think it's problem about my last window update version wasn't completed and destroy Chakra.dll.
I guest XD require this dll to open file.
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
in command line to fix window and run sfc /scannow again to solve this problem.
XD should be fine Thank a lot.
We are really happy that the problem with Adobe XD has been solved