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Hi there! Just updated Adobe XD to latest v30 version, and thats it! Its crashing again and again! Its stuck at the starting page with a loading spinner!
I am currently running on latest Windows 10 2004 build!
Event Viewer catched this from the error -
Faulting application name: XD.exe, version: 184.108.40.206, time stamp: 0x5ef403e8Faulting module name: CONCRT140_APP.dll, version: 14.22.27810.0, time stamp: 0x5cfe4737Exception code: 0xc0000005Fault offset: 0x0000000000015290Faulting process id: 0x26e8Faulting application start time: 0x01d64e95834768fdFaulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_220.127.116.11_x64__adky2gkssdxte\XD.exeFaulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.27810.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dllReport Id: 12fb5bc8-5767-4f76-8359-f7f2dea40eb7Faulting package full name: Adobe.CC.XD_18.104.22.168_x64__adky2gkssdxteFaulting package-relative application ID: App
Sorry to hear about the trouble, we'll try our best to help you with it. Could you please try the steps shared below:
If that doesn't help, please try re-installing the application and let us know how it goes.