Adobe XD crashing on launch on Mac Os Big Sur ?

New Here ,
Mar 11, 2021 Mar 11, 2021

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Hi, 

 

I own a Macbook Pro 15", mid 2015.

I am currently on Mac Os Big Sur 11.2.3.

 

I can not open Adobe XD. 

I have installed the 3 different versions, and none of them open.

It says it can not open.

 

The others Adobe softwares seems to work.

Can you help me ? Does it mean that adobe XD does not work on the actual Mac OS version..? 

 

Thanks 

 

{Renamed By MOD}

 

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correct answers 1 Correct Answer

Adobe Employee , Mar 18, 2021 Mar 18, 2021
Hi there, We're so sorry to hear about the trouble. Could you please uninstall the app using the Adobe Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  Once it's uninstalled, please re-install and let us know if that works or if you need any further assistance. Regards Rishabh

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Adobe Employee ,
Mar 18, 2021 Mar 18, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Could you please uninstall the app using the Adobe Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

Once it's uninstalled, please re-install and let us know if that works or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Apr 28, 2021 Apr 28, 2021

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Perfectly working me for me. 
But I owned MacBook Pro (13-inch, 2019) with macOS Big Sur v11.2.3.

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