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Adobe xD crashing on load and file open

Community Beginner ,
Nov 16, 2020

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I Can launch xD and create a new project but I'm unable to open any of my existing projects. It causes the entire application to just close. Need help ASAP!

 

Windows 10

 

No issues on Friday. Monday can't do any work...

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Crash on windows, Open and save docs

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Adobe xD crashing on load and file open

Community Beginner ,
Nov 16, 2020

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I Can launch xD and create a new project but I'm unable to open any of my existing projects. It causes the entire application to just close. Need help ASAP!

 

Windows 10

 

No issues on Friday. Monday can't do any work...

TOPICS
Crash on windows, Open and save docs

Views

276

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 16, 2020 0
Community Beginner ,
Nov 16, 2020

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Saw there is an update available. Updating now. Will report back.

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Nov 16, 2020 0
Community Beginner ,
Nov 16, 2020

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After the update the files appear to be loading, but within 15 seconds are so the application closes.

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Nov 16, 2020 0
Community Beginner ,
Nov 16, 2020

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Trying to uninstall xD and reinstall. Will report back.

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Nov 16, 2020 0
Community Beginner ,
Nov 16, 2020

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Updated didn't work but uninstalling and reinstalling seems to have fixed whatever the issue was. Have had a project up and have been working on it for 3 minutes. Will update if it crashes again.

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Nov 16, 2020 0
Adobe Community Professional ,
Nov 16, 2020

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Suggestions

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Nov 16, 2020 0