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Adobe XD crashing on Mac High Sierra while launching.

New Here ,
Jun 27, 2020

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I've got macbook pro mid 2013.

 

When new version of adobe XD updated on my mac, it start to crash when I try to launch it.

 

I already tried to reinstall, disconnect to internet and open again. But adobe xd just bounce on doc.

 

I wonder if there is a solution without upgrade my macOS version.

 

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Adobe XD crashing on Mac High Sierra while launching.

New Here ,
Jun 27, 2020

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I've got macbook pro mid 2013.

 

When new version of adobe XD updated on my mac, it start to crash when I try to launch it.

 

I already tried to reinstall, disconnect to internet and open again. But adobe xd just bounce on doc.

 

I wonder if there is a solution without upgrade my macOS version.

 

<The Title was renamed by moderator>

 

TOPICS
Crash on mac

Views

265

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Jun 27, 2020 0
Adobe Employee ,
Jun 30, 2020

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Hi there,

 

Sorry to hear you are facing crash issues with XD on your mac system. Would you mind doing a fresh uninstall and reinstall of XD using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and share results with us?

 

We will try our best to help.

 

Thanks,

Harshika

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Jun 30, 2020 0