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Adobe XD Crashing while saving

Community Beginner ,
Jun 07, 2020

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Jesus Christ, XD is turning into a mess. Been a fan, now it's just frustrating. Seriously, crashing while trying to save? Don't you hire any testers at all?

 

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Adobe XD Crashing while saving

Community Beginner ,
Jun 07, 2020

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Jesus Christ, XD is turning into a mess. Been a fan, now it's just frustrating. Seriously, crashing while trying to save? Don't you hire any testers at all?

 

{Renamed By MOD}

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Jun 07, 2020 0
Adobe Employee ,
Jun 08, 2020

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Hi Chris,

 

We're so sorry to hear about the trouble. I'd request if you can share a few more details like:

 

  1. A screenshot of the About XD info page.
  2. The version of the Operating System.
  3. Is it crashing while saving the file locally or on the cloud or on both?
  4. Is this happening with a specific file or multiple files?

 

We're here to help, just need more info.

 

Regards

Rishabh

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Jun 08, 2020 0
Adobe Employee ,
Jun 29, 2020

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Hi Chris,

 

We would like to follow up on your issue. Would you mind confirming if your issue has been resolved or do you need further assistance from us?

 

We would be happy to help.

 

Thanks,

Harshika

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Jun 29, 2020 0