Adobe XD Crashing

New Here ,
Dec 10, 2020 Dec 10, 2020

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Hi giuys,
Don't now what happend suddenly my adobe xd is crashed and not opening.
I'm using Windows 10 Pro, and using the latest version of Adobe XD. 
Please help me with that.
Regards 
Uzair Ahmed

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Crash on windows, Known Issue

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Adobe Employee ,
Dec 10, 2020 Dec 10, 2020

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Hi Uzair,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The exact version of XD.
  2. Is it crashing while working on a specific file or multiple files?
  3. Is it crashing while doing a specific task or it's crashing randomly?
  4. If XD is updated to the latest version which is 35.2, please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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