Adobe XD design looking different on another computer

New Here ,
May 12, 2021 May 12, 2021

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Hey guys, wondering if anyone else had the same issue... 

 

I shared a cloud file (originally created by me) with. my colleagues but they are seeing a messy design compared to what I see on my own screen:
adobeXD_comparison.jpg

 

As you guys can see, the design is broken in a few places on the left screen (main title bounding box is different and misalignment on prices, reviews line and call-to-action button. I have a hunch that this issue is being caused by the fonts (either cloud or local, not sure how those 2 cohabitate), but we checked them on both computers and they are all the same.

Anyone has had the same issue or any ideas of what could be happening? As Head of UI for the company I work for this is obviously not ideal. I am hoping it's a user error rather than issues with Adobe XD, but honestly at this point, I am seriously considering moving the whole company to Figma.

Thanks in advance for any hints or ideas guys!

J.

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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Hi Jaime C,
Does this problem occur with all fonts present within the project? Are all team members using the same software version?

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New Here ,
May 12, 2021 May 12, 2021

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Hey thanks for youor reply!

 

Yeah it seems to be. We only have one font in this file (Sofia Pro) and all it's variants, which it seems are all being affected to some degree.

 

Yes, we all updated to the latest version of XD.

Also tried turning off the Adobe font but it messed up the design even more 😕

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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Hi Jaime C,
thank you for answering. Does this problem also occur with other files?

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New Here ,
May 12, 2021 May 12, 2021

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Yeah... It has happened before when a colleague shared her file with me and it rendered broken on my side 😕

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