Adobe Xd design/prototype links are currently down

New Here ,
Sep 18, 2020 Sep 18, 2020

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Design review/Exported links are currently down for us. Refreshing the page and clearing cache don't work, obviously. Looks like something do to with the Xd servers or the cloud having problems.

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Adobe Employee , Sep 18, 2020 Sep 18, 2020
Hi there, We're so sorry to hear about the trouble. There was an outage reported and it seems to be resolved, so please refresh the page and check if you are able to preview the prototype or if you need any further assistance. Regards Rishabh

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New Here ,
Sep 18, 2020 Sep 18, 2020

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Same issue. Appears to be happening globally or at least in US and India for sure.

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New Here ,
Sep 18, 2020 Sep 18, 2020

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Globally

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Adobe Employee ,
Sep 18, 2020 Sep 18, 2020

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Hi there,

 

We're so sorry to hear about the trouble. Please refresh your browser and check again. Let us know if this works or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Sep 18, 2020 Sep 18, 2020

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Perfect timing for my design review in 20 min.... 😞

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New Here ,
Sep 18, 2020 Sep 18, 2020

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As of now, the links are up again, refresh your pages and the links should be working again. It may depend on region so keep that in mind.

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New Here ,
Sep 18, 2020 Sep 18, 2020

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All our teams XD links are unavailable for viewing right now and we are unable to create new XD links. 

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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Soory hear about problems that you have. There is temporary issues with CoreSync.  

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Adobe Employee ,
Sep 18, 2020 Sep 18, 2020

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Hi there,

 

Sorry to hear about the trouble. Please try refreshing the browser and let us know if you are able to preview the prototype or if you need any further assistance?

 

Regards

Rishabh

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Adobe Employee ,
Sep 18, 2020 Sep 18, 2020

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Hi there,

 

We're so sorry to hear about the trouble. There was an outage reported and it seems to be resolved, so please refresh the page and check if you are able to preview the prototype or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Sep 18, 2020 Sep 18, 2020

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This seems to be happening to a lot of people right now, seems like an issue on the Adobe back end.

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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There is some temporary issue with CC. Sorry for inconvenience

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Adobe Employee ,
Sep 18, 2020 Sep 18, 2020

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Hi there,

 

Sorry to hear about the trouble. Please try refreshing the browser and let us know if you are able to preview the prototype or if you need any further assistance?

 

Regards

Rishabh

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New Here ,
Sep 18, 2020 Sep 18, 2020

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My Adobe XD Links are not being created, showing up on JIRA, and are unable to open. 

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Adobe Employee ,
Sep 18, 2020 Sep 18, 2020

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Hi Grant,

 

Sorry to hear about the trouble. Could you please refresh the browser and check again and let us know if you are able to preview the prototype or not?

 

Regards

Rishabh

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New Here ,
Sep 18, 2020 Sep 18, 2020

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All shared links worked fine a few mins ago now... Then they are suddenly not working! My teams aren't able to view them either. 

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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There is temporary issues with CoreSync. I have similar "disconnection" during today 

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Community Beginner ,
Sep 18, 2020 Sep 18, 2020

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It is frastruting that the link was not function for over 20-30 minutes suddenly about 1 hour ago.

It is OK now... Just wanna share this incident...

 

Cannot access from desktopCannot access from desktopCannot access from mobileCannot access from mobile

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Adobe Employee ,
Sep 18, 2020 Sep 18, 2020

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Hi there,

 

Sorry to hear about the trouble. There was an outage reported and it seems to be resolved, so please refresh the page and check if you are able to preview the prototype or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Is this happening again? Currently any Adobe Xd i've shared is down!
Also i'm able to create new XD link but got the same message every time!

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New Here ,
Jun 08, 2021 Jun 08, 2021

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I've same problem again.

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Same here in France. All of our links we shared with our clients are down.... 

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Community Beginner ,
Jun 08, 2021 Jun 08, 2021

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Je plussoie

A little thought to those who are in presentation today, please ... 

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New Here ,
Jun 08, 2021 Jun 08, 2021

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It seems to be OK now. I can access the links. I hope it will last

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Community Beginner ,
Jun 08, 2021 Jun 08, 2021

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Some UI of my company reported me that this kind of issue already happened in the past. This is the first time for me. it only takes a moment to be back up and running but not sure i'll be in that empathic mood if this happened to me while I'm on a presentation meeting.

Fiou ! Je l'ai échappé belle...

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