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Adobe XD doesn't close background tasks on update

New Here ,
Nov 17, 2020 Nov 17, 2020

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When you load up a document that is newer than your current version of Adobe Xd, you get prompted to update to a newer version.

kaurk57630120_0-1605685812147.png

After pressing "Update now" a screen appears to tell you to close Adobe Xd.

kaurk57630120_1-1605685843522.png

 

After closing Adobe Xd and clicking Continue, the prompt appears over and over again.

This happens because the background tasks are not correctly terminated.

kaurk57630120_2-1605685924627.png

When terminating the tasks manually, everything works as expected.

 

Sidenote: As I was experimenting with this bug, I found out that the tasks get terminated automatically, but it takes about a minute or so.

 

Windows 10.

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Crash on windows

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correct answers 1 Correct answer

Adobe Employee , Nov 18, 2020 Nov 18, 2020

Hello Kaur,

 

XD team are aware of this issue and the fix will be available in coming releases.Thanks !!

 

Regards,

Rajasekhar.

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Adobe Employee ,
Nov 18, 2020 Nov 18, 2020

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Hello Kaur,

 

XD team are aware of this issue and the fix will be available in coming releases.Thanks !!

 

Regards,

Rajasekhar.

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