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Adobe XD doesn't close background tasks on update

New Here ,
Nov 17, 2020

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When you load up a document that is newer than your current version of Adobe Xd, you get prompted to update to a newer version.

kaurk57630120_0-1605685812147.png

After pressing "Update now" a screen appears to tell you to close Adobe Xd.

kaurk57630120_1-1605685843522.png

 

After closing Adobe Xd and clicking Continue, the prompt appears over and over again.

This happens because the background tasks are not correctly terminated.

kaurk57630120_2-1605685924627.png

When terminating the tasks manually, everything works as expected.

 

Sidenote: As I was experimenting with this bug, I found out that the tasks get terminated automatically, but it takes about a minute or so.

 

Windows 10.

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Crash on windows

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Adobe XD doesn't close background tasks on update

New Here ,
Nov 17, 2020

Copy link to clipboard

Copied

When you load up a document that is newer than your current version of Adobe Xd, you get prompted to update to a newer version.

kaurk57630120_0-1605685812147.png

After pressing "Update now" a screen appears to tell you to close Adobe Xd.

kaurk57630120_1-1605685843522.png

 

After closing Adobe Xd and clicking Continue, the prompt appears over and over again.

This happens because the background tasks are not correctly terminated.

kaurk57630120_2-1605685924627.png

When terminating the tasks manually, everything works as expected.

 

Sidenote: As I was experimenting with this bug, I found out that the tasks get terminated automatically, but it takes about a minute or so.

 

Windows 10.

TOPICS
Crash on windows

Views

88

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 17, 2020 0
Adobe Employee ,
Nov 18, 2020

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Hello Kaur,

 

XD team are aware of this issue and the fix will be available in coming releases.Thanks !!

 

Regards,

Rajasekhar.

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Nov 18, 2020 0