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Adobe XD file won't open_error message

Community Beginner ,
Jul 18, 2019

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Hello I am receiving the following error when I try and open an XD file I created. I had no issues saving it, it has "information" on the actual file itself, but just won't open. I've never had this issue with any other XD files. Thank you. Screen Shot 2019-07-18 at 10.35.44 AM.png

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Adobe XD file won't open_error message

Community Beginner ,
Jul 18, 2019

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Hello I am receiving the following error when I try and open an XD file I created. I had no issues saving it, it has "information" on the actual file itself, but just won't open. I've never had this issue with any other XD files. Thank you. Screen Shot 2019-07-18 at 10.35.44 AM.png

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Jul 18, 2019 0
Adobe Employee ,
Jul 18, 2019

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Hi Torie,

Thank you for reaching out. Sorry to hear you're having trouble with Adobe XD and getting this error 86. We'd like to know a few more details like:

  • The OS and XD version of your machine?
  • Is it happening with a specific file or with all the files?

Could you please try to create a new file and try saving and let us know if you're getting the same error on that too?

Please let us know if you've any issues with this.

Thanks,

Harshika

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Jul 18, 2019 0
cmgap LATEST
Adobe Community Professional ,
Jul 18, 2019

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Can you try to rename the document with less characters and no underscores just to rule out the file name?

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