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Adobe XD home page empty and I am not able to create new file.

Community Beginner ,
Apr 11, 2021 Apr 11, 2021

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Screen Shot 2021-04-11 at 6.35.09 PM.png

The home page is empty and I cannot create a new file. I have uninstalled the XD and Creative Cloud and reinstalled them more than 50 times for all sorts of little problems of XD.

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correct answers 1 Correct answer

Community Beginner , Apr 11, 2021 Apr 11, 2021

I solved it myself right after I post it. I share the tip with you.

My system is MacOS Catalina 10.15.5

Inside /Users/username/Library/Application Support/Adobe

There's a folder "Adobe XD". Delete it.

And restart the software.

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Community Beginner ,
Apr 11, 2021 Apr 11, 2021

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I solved it myself right after I post it. I share the tip with you.

My system is MacOS Catalina 10.15.5

Inside /Users/username/Library/Application Support/Adobe

There's a folder "Adobe XD". Delete it.

And restart the software.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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