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adobe xd is not working after jan update 2021

New Here ,
Jan 16, 2021 Jan 16, 2021

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hay adobe xd is not working for windows 10 after jan 2021 update when i  saveing files it shows 

try again or quit xd this is getting serious  to solve this issue i have to sign-out and sign-in again & again

in adobe creative cloud so please help me to solve this issue

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2021 Jan 18, 2021

Hi there,

 

Sorry to hear about the trouble. Please try the suggestions shared here: https://helpx.adobe.com/sk/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-to-save-cloud-docs

 

In case if this doesn't help, please share a screenshot of the error that you are getting.

 

Regards

Rishabh

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Adobe Employee ,
Jan 18, 2021 Jan 18, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the suggestions shared here: https://helpx.adobe.com/sk/xd/kb/fix-issues-with-xd-cloud-documents.ug.html#unable-to-save-cloud-doc...

 

In case if this doesn't help, please share a screenshot of the error that you are getting.

 

Regards

Rishabh

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