Adobe XD is not working

Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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Since seven days, my Adobe-XD application isn't working.

 

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Community Beginner , Dec 10, 2020 Dec 10, 2020
Thank you for the reply, I have already tryied it several times. Unfortunately, this issue runs for two weeks, the problem is that i not able to to work without XD, alternatively I have used Adobe Illustator. Best regards

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Hi There, 

Sorry to hear that. May I know on which of XD you are facing this issue and which OS version. 

Can you please try the step mention in the link https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w...

Let me know if the above infomation was useful or need further assistance.

 

Thanks, 

Vertika Gupta

Adobe XD

 

 

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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Thank you for the reply, I have already tryied it several times. 

Unfortunately, this issue runs for two weeks, the problem is that i not able to
to work without XD, alternatively I have used Adobe Illustator.

 

Best regards

 

 

 

 

 

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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