Branched to a new discussion.
Sorry that you are unable to create a new document in Adobe XD 16. Could you please try the steps mentioned in this link: -Issue saving xd files to creative cloud and update this discussion with the results?
Thank you! XD normally began to create the document, after reinstallation, and here import of images in AE does not work. Imported the entire file, but running in AE writes that there are no images, although they lie in the folder