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Adobe XD Jira App - Remove Automatic Enablement

New Here ,
Feb 25, 2020 Feb 25, 2020

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We have a massive environment with over 10,000 projects in our Jira instance and there are only a very specific set of projects which actually need to Adobe XD Jira App enabled. We have followed the provided documentation and removed all projects to then only add the ones which need the app enabled.

 

However, going forward every time a new project is created the default behavior is to enable Adobe XD which is not needed. Is there an option in which we can turn off the automatic enablement of the app?

 

Unless there is a way to change this default behavior, we will not be able to install this app. This will add additional UI elements to an already very busy view for 1000s of our users who will have no idea what Adobe XD is.

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Design , Product performance

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Adobe Employee ,
Feb 25, 2020 Feb 25, 2020

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Hi Kristopher,

 

Sorry to hear you are having trouble installing Adobe XD. I am checking with the team and will get back to you as soon as I hear from the team.

 

We really appreciate your patience. 

 

Thanks,

Harshika

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Adobe Employee ,
Feb 27, 2020 Feb 27, 2020

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From what I can see, you are on a team or enterprise license. I would recommend checking with your administrator about getting in touch with Adobe Support for solutions. Let us know if you need more info.

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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Hello,

Do we have some news about this feature ?

Will it possible to configure such option ?

Thanks

 

 

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Community Beginner ,
Jun 10, 2022 Jun 10, 2022

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Are there any news regarding this topic?

 

A Customer with a Jira Instance where Adobe XD is installed also complained about this standard behaviour. The standard behaviour should be that all projects are disabled at first and we can manually activate the features of Adobe XD for a project. The Structure plugin also behaves like this.

 

Best Regards

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