Adobe XD keeps crashing on Copy or Cut of one specific component !

[ptech-team]

Adobe XD is always crashing when doing Copy or Cut , this only happens in one specific component.

MacOS Big Sur 11.2.1

MacBook Pro 13-inch, M1, 2020

[italosan]

Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this problem occur with a specific file or does it also occur with other files? Also, could you tell us what specific component you are trying to copy?

[ptech-team]

Adobe XD Version is: 37.0.32

I've created a button with several states and one of the states is to display. another componente (a message), but when doing this it starts crashing, Its just on this specific component, 

[manal shanableh]

is this component linked to CC library ? or linked companent ingeneral?

[ptech-team · Accepted solution]

I've got it! It's an inception issue.

Let me clarify:

I have 2 componentes [button] and [pop message]

I've a [button] component that has a label+icon on the default and hover state but on the pressed state I want to display the [pop message] but this last one has 2 [buttons] inside it, and this inception is creating the crash on COPY/CUT

[HARSHIKA_VERMA]

Hi there,

We are sorry to hear you are having trouble. Would you mind sharing the XD file with me over a private message so that I can check at my end and log a bug for the issue?

I will try my best to help.

Thanks,

Harshika

[ptech-team]

Sure!

I've fixes the file but will look for the previous version or try to replicate the componente , how can I share the file?

[HARSHIKA_VERMA]

Sorry for the delay in response. You may try uploading the file to a shared location such as Creative Cloud or Dropbox and share the URL with me.

Note: Please add the URL of the post over a PM for reference.

Thanks,

Harshika