Newer user to Adobe XD. I have an XD file now that's grown to only about 180MB, but it's gotten to the point where it's constantly causing Adobe XD to freeze, sometimes for several minutes at a time. Random actions seem to trigger freeze - deleting elements and making large symbols (this can sometimes cause it to freeze for several minutes), moving elements, editing elements, everything seems to randomly cause it. It sort of acts the same as when it's trying to save, so I'm wondering if those actions are triggering some autosave (which would normally be beneficial) that's causing this. Closing the application and then reopening it seems to fix the problem for about 10 minutes before it starts to occur again. So, I'm having to constantly close XD and reopen to work with it. I'm editing the file on our local machine too on SSDs, not over the network or anything (seems to make no difference either way though).
I've attached a gif whereyou can see this happening. In it I'm clicking constantly but nothing is happening. This was triggered simply from changing the font family on a text box. At the end you can see where it unfreezes and then all of my click actions take place all at once.
I have a windows 10 PC with all of the latest windows/video driver/adobe updates, specs are 32GB of ram, 2GB AMD video card, and intel i7-6700k. This doesn't seem to occur on other PCs we've tried. I've rebooted, made sure almost nothing else was running, and the problem still occurs. I've tried completely removing and reinstalling XD as well. No other programs or adobe programs give me this issue.
Also another weird issue that we notice is that our keyboard shortcuts randomly change. We use spacebar+click to drag a lot, and suddenly that changes to the zoom-in shortcut, and other normal ctrl+ keyboard shortcuts just stop working for (what seems like) a set of time until it works again. This we've reproduced on several PCs with several different users.
Newer user to Adobe XD. I have an XD file now that's grown to only about 180MB, but it's gotten to the point where it's constantly causing Adobe XD to freeze, sometimes for several minutes at a time. Random actions seem to trigger freeze - deleting elements and making large symbols (this can sometimes cause it to freeze for several minutes), moving elements, editing elements, everything seems to randomly cause it. It sort of acts the same as when it's trying to save, so I'm wondering if those actions are triggering some autosave (which would normally be beneficial) that's causing this. Closing the application and then reopening it seems to fix the problem for about 10 minutes before it starts to occur again. So, I'm having to constantly close XD and reopen to work with it. I'm editing the file on our local machine too on SSDs, not over the network or anything (seems to make no difference either way though).
I've attached a gif whereyou can see this happening. In it I'm clicking constantly but nothing is happening. This was triggered simply from changing the font family on a text box. At the end you can see where it unfreezes and then all of my click actions take place all at once.
I have a windows 10 PC with all of the latest windows/video driver/adobe updates, specs are 32GB of ram, 2GB AMD video card, and intel i7-6700k. This doesn't seem to occur on other PCs we've tried. I've rebooted, made sure almost nothing else was running, and the problem still occurs. I've tried completely removing and reinstalling XD as well. No other programs or adobe programs give me this issue.
Also another weird issue that we notice is that our keyboard shortcuts randomly change. We use spacebar+click to drag a lot, and suddenly that changes to the zoom-in shortcut, and other normal ctrl+ keyboard shortcuts just stop working for (what seems like) a set of time until it works again. This we've reproduced on several PCs with several different users.
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