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Adobe XD license Issue

New Here ,
Nov 18, 2019

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Hi, I seem to be running into a problem every time when I am not working from home. When I try to open my files in Adobe XD at work that has the same license, I keep seeing the following message "This stuff is created with a new version of Adobe XD". How can make it work as I really need to use that project without updating Adobe XD? My workplace doesn't allow me to update the program and I don't have permission to do it. I don't understand why XD doesn't have a compatible version to save the projects. Any information to help the situation would be greatly appreciated.

 

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rchavezc
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Adobe XD license Issue

New Here ,
Nov 18, 2019

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Hi, I seem to be running into a problem every time when I am not working from home. When I try to open my files in Adobe XD at work that has the same license, I keep seeing the following message "This stuff is created with a new version of Adobe XD". How can make it work as I really need to use that project without updating Adobe XD? My workplace doesn't allow me to update the program and I don't have permission to do it. I don't understand why XD doesn't have a compatible version to save the projects. Any information to help the situation would be greatly appreciated.

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

rchavezc
TOPICS
Feature request

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254

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Nov 18, 2019 0
Sjaani LATEST
Adobe Community Professional ,
Nov 18, 2019

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Hi Rosie XD is not backwards compatible, if you plan to create content across two computers you will need to make sure they are the same version. Are you able to install a previous version at home which is compatible with your work system?

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