Adobe xd - Maxium number of invitations reached

New Here ,
Oct 22, 2020 Oct 22, 2020

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16033883471005561705203420734307.jpg

 I'm trying to share a file, and I get the error "maximum number of invitations reached".

 

How many invitations are available? I have deleted invitations from other files an it won't let me share the new file.

 

Can you help me?

 

Thanlks

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Community Beginner ,
Nov 09, 2020 Nov 09, 2020

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After saving a new copy of the document and inviting the team member to edit, the issue appears to be resolved

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Adobe Employee ,
Nov 11, 2020 Nov 11, 2020

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Hi Thibaud,

 

Could you please DM your contact number and a preferred time to call you? To send the DM, please click on my name and while sending the DM, please add this discussion link in the subject.


Regards

Rishabh

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Community Beginner ,
Nov 15, 2020 Nov 15, 2020

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I flagged this issue about a month ago: https://community.adobe.com/t5/adobe-xd/invite-status-maximum-number-of-invitations-reached/m-p/1153...

 

Still having the same problem. I cannot share any XD documents with my team, with clients or receive any invitations. Highly frustrating and impacting my business. 

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Nov 13, 2020 Nov 13, 2020

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Having same issue, recently upgraded account from starter plan and it is not allowing to invite more than 1 person.

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New Here ,
Nov 13, 2020 Nov 13, 2020

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I've been using Adobe Xd pretty much since it was released and I didn't have a single problem until it's latest update, and they are many.

But one thing that is slowing us down, me and the team, is that I am unable to share my files with the others, whenever I try to, it says "Maximum number of invitations has been reached" even though I hasn't shared the file with anyone yet and I am on a paid plan.

This problem has cost us much already and I really hope for a solution, I'm currently using another software to keep the work going but I prefer using Xd and most of my work is already there.

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Adobe Community Professional ,
Nov 13, 2020 Nov 13, 2020

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New Here ,
Nov 13, 2020 Nov 13, 2020

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I already have and tried every mentioned way to get the problem solved but nothing seems to work.

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Adobe Employee ,
Nov 16, 2020 Nov 16, 2020

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Hi All,

 

Sorry for the frustration. If you're still experiencing the issue, please share these details so that we can log a bug for your issues individually.

 

  • Could you please share the Adobe ID and what license you have?
  • Have you upgraded recently, when you upgraded?

 

We will try our best to help.

 

Note: Please add the url of the post over a PM for reference.

 

Thanks,

Harshika

 

Marked as correct only to highlight the asks.

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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Hi would like to get an update for fix at this. I'm getting the same issues even at version 35 🙂 thank you.

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New Here ,
Dec 07, 2020 Dec 07, 2020

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When i'm trying to add a co editor to my cloud xd file it is showing this alert "Maximum no. of invitation reached." Kindly please help

I'm using Single App license

Screenshot 2020-12-07 at 4.05.29 PM.png

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Community Beginner ,
Dec 07, 2020 Dec 07, 2020

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Are you possibly using a student license?

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Community Beginner ,
Dec 28, 2020 Dec 28, 2020

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Hello the issue still exist and we need fix for this it has quiet become a lil bit troublesome with our workflow since i can invite anyway to coedit. I don't use the starter plan. My adobe is licensed with a code redeemed from redeem.adobe.com.  Please whatever fixes adobe team is doing, Prioritize this one. Thank You.

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New Here ,
Jan 12, 2021 Jan 12, 2021

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I also have same issue. Unable to invite my colleague. Is there a way delete existing invitations?

 

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Adobe Employee ,
Jan 28, 2021 Jan 28, 2021

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Hi Badrinath,

 

I am sorry for the delay in response. If you are on an enterprise team license then I would request you to please create a case, or initiate a chat from the Admin Console's support tab if you're a System or Support administrator using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html 

If not, then contact your admin and ask them to create a case or start chat through the admin console.

 

Hope it helps.

 

Thanks,

Harshika

 

 

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