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Adobe XD ne démarre pas Adobe XD is not starting.

New Here ,
Jun 19, 2019

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Bonjour,

Adobe XD ne démarre pas.Il lance un écran blanc et quitte ensuite. Je l'ai désinstallé et réinstallé mais le problème est identique.

Adobe XD does not start. It launches a blank screen and then quits. I uninstalled and reinstalled but the problem is the same.Presse-papiers-1.jpg

Adobe Community Professional
Correct answer by Sjaani | Adobe Community Professional

This has happened for me with the last few updates.

I've found all I needed to do was restart my computer and it would work after that.

Adobe has a handful of solutions for this issue.

Have a look at this page and see if any of them work for you.
Adobe XD launches into a white screen on Windows

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Adobe XD ne démarre pas Adobe XD is not starting.

New Here ,
Jun 19, 2019

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Bonjour,

Adobe XD ne démarre pas.Il lance un écran blanc et quitte ensuite. Je l'ai désinstallé et réinstallé mais le problème est identique.

Adobe XD does not start. It launches a blank screen and then quits. I uninstalled and reinstalled but the problem is the same.Presse-papiers-1.jpg

Adobe Community Professional
Correct answer by Sjaani | Adobe Community Professional

This has happened for me with the last few updates.

I've found all I needed to do was restart my computer and it would work after that.

Adobe has a handful of solutions for this issue.

Have a look at this page and see if any of them work for you.
Adobe XD launches into a white screen on Windows

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891

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Jun 19, 2019 0
Community Beginner ,
Jun 21, 2019

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Bonjour,

J'ai rencontré le même problème.

J'ai désinstallé, redémarré les services Adobe, et ré-installé.

Cela a fonctionné pour moi.

Have a nice day!

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Jun 21, 2019 1
Adobe Community Professional ,
Jul 17, 2019

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This has happened for me with the last few updates.

I've found all I needed to do was restart my computer and it would work after that.

Adobe has a handful of solutions for this issue.

Have a look at this page and see if any of them work for you.
Adobe XD launches into a white screen on Windows

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Jul 17, 2019 1
Community Beginner ,
Jul 23, 2019

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Re-bonjour,

Le problème se pose à chaque mise à jour de Adobe XD.

Sachant qu'il y a des mises à jour très régulièrement, et qu'il semble que beaucoup de personnes rencontrent le problème, il serait peut être intéressant de se concentrer dessus ?

Devoir désinstaller et réinstaller un logiciel, puis redémarrer la machine ou même toucher aux clés de registre ne fait pas parti des critères et spécifications d'un software de qualité et finalisé. Un utilisateur n'est en aucun cas sensé toucher à ses clés de registres. Au prix de la licence, c'est tout de même très décevant.

Merci de la remontée de ce thread auprès des équipes de développement.

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Jul 23, 2019 1
Adobe Employee ,
Jul 23, 2019

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Hi there,

We apologies for the frustrating experience. I understand it could be annoying. The team is already aware of this behavior and is working on it to make improvements in the future. Thank you for sharing your feedback. I will make sure that the feedback is forwarded to the concerned team to improve the user experience with the product.

We're sorry for the inconvenience. Please let me know if you still face the issue after uninstalling and reinstalling XD.

Thanks,

Harshika

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Jul 23, 2019 0
Community Beginner ,
Jul 24, 2019

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Good evening,

The reinstallation does not solve the problem, it is also necessary to restart the machine so that Adobe XD finally starts correctly.

Thank you

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Jul 24, 2019 1