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The software loads fine and I can open project files, but it won't let me move the pages around (using spacebar) so I can zoom in to any specific section. It's also really, really slow and often crashes after I make a single change.
It's all up to date. I've rebooted after the latest update install. Still the same issue - it's actually stopping me from getting any design work done and I have a deadline for the end of this week!
Laptop specs:
Windows 10
Processor: Intel (R) Core (TM) i7-6700HQ CPU @ 2.60GHz
Memory (RAM): 16.0GB
64-bit OS, x64-based processor
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Did you try Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html.
Creative Cloud Cleaner Tool
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Hi Emmah,
Could you please confirm if you are still facing the issue? Let us know if you need further assistance on this. We would be happy to help.
Thanks,
Harshika
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Hi, were you able to solve your problem with Adobe XD?