• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

adobe xd opens and closes immediately!!

New Here ,
Oct 24, 2020 Oct 24, 2020

Copy link to clipboard

Copied

you can watch this short video to understand the problem

 

<iframe width="560" height="315" src="https://www.youtube.com/embed/TYF1EqnlZ_U" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

 

Here are my PC specs:

 

Ashampoo_Snap_2020.10.25_01h21m39s_005_.png

Views

247

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 24, 2020 Oct 24, 2020

Copy link to clipboard

Copied

sorry, here is the video link

https://www.youtube.com/watch?v=TYF1EqnlZ_U 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

We're so sorry to hear about the trouble and for the delay in response. Could you please confirm if you are still experiencing the issue with the latest version of XD which is 35.1? If yes, please try clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines