Device name DESKTOP-2PK9DUS
Processor Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz 2.30 GHz
Installed RAM 8.00 GB
Device ID 7B1E25A4-F671-4D40-9E32-3A31BC1E1177
Product ID 00330-80000-00000-AA479
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 10 Pro
Installed on 4/20/2021
OS build 19042.928
Experience Windows Feature Experience Pack 120.2212.551.0
Hi, first of all, thank you for all this information about your computer. Are you using the latest version of Adobe XD?
Good afternoon Mr Italosan,
Yes i do have the latest update of XD
Thank you for your answer. Does this problem occur with all files? Or just with a specific file?
It occurs unregularly but, in general it occurs with the complicated animations and components
I must try it. I really hope it works
Sorry for the trouble and thanks for sharing the information asked by our experts. Once you try clean installation as suggested by Italo and if you still face the issue, we would request you to please share the XD file and generate Adobe logs and upload them to a shared location such as Creative Cloud or Dropbox and share the URL with me.
We will try our best to investigate the issue.
Thank you very much for your attention. I updated my XD with the latest update and my problem solved with the new interactions which i made after the update but the older ones are still slow but i think this problem won't occur again with my upcoming projects.
Hi, we are happy that your Adobe XD issue was resolved with a simple update. If you need help in the future, please contact us 🙂