Adobe XD problem with co-edit function.

New Here ,
Oct 24, 2020 Oct 24, 2020

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My coworker and I decided to add the new ADOBE XD document co-editing feature to our workflow. He created the project and I tried to access it but it was impossible. XD threw me an error saying that he could not open the document. we both have the same version of XD.

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Adobe Employee , Oct 27, 2020 Oct 27, 2020
Hi there, Sorry to hear about the trouble. Please ensure that the version of XD is 34.1.12.9. In case if it is, please share check if this is happening on multiple files or a specific file? You can also try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/m-p/10409941?page=1 Regards Rishabh

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Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

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Hi there,

 

Sorry to hear about the trouble. Please ensure that the version of XD is 34.1.12.9. In case if it is, please share check if this is happening on multiple files or a specific file? You can also try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quo...

 

Regards

Rishabh

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