Mac OS High Sierra 10.13.6
Adobe CC - Adobe for Teams
After the last update for CC, I have been facing issue with publising a project in XD. Tried every possible solutions or methods suggested here at the community.
I tried all the methods mentioned below:
Even after trying all the above mentioned options, i am still getting errors.
The highlight is that it doesnot throw the same error everytime. It shows probably all the errors that are associcated with XD/CC. Majority of errors are thrown at three common instances when the publish percentage doesnot progress and stays at 50%, when it reaches between 75 - 80 % or when it reaches 99%.
This is absolutely frustrating for me since this has affected my work drastically. Without publish feature, i am forced to send out pdfs of my work files which is a shame considering that we have a licensed copy.
I have had issues in the past with app closing without any notice but i was still able to use the intended function for which the app was created for. But with new updates and new features being implemented, the main functionality or use of this app is getting affected and it has basically become useless.
Requesting a quick resolution to this issue.
We apologize for the frustration. I see you have tried most of the troubleshooting steps and I find your situation quite critical. I would request you to please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can assist you immediately.
Let me know if you find trouble connecting with our support team.
We'll try our best to help.
Things are not looking good at the moment.
The publish feature started working from around first week of September without me trying out any troubleshooting which forces me to conclude that the issue was with application and not my internet connection or any proxy issues.
Everything was working fine until today morning when there was an update for XD and things have gone haywire.
To be very frank, Xd has become a headache now which has drastically affected the work. Things are not working with multiple errors being thrown which is similar to the pre-september situation.
Tried from cloud as well as locally, but in vain. Even tried creating a new link which also doesnt move beyong the default 50%. I seriously believe that these frequent updates have made XD totally unstable and unreliable now. This is an enterprise edition which has been paid for and me being part of a global automobile giant where work is absolutely critical, this is nothing but frustrating.
I think its time to rethink on an alternative because this cannot go on forever like this. This is affecting our project timelines and sprints and with the current situation, this is going to affect badly in the future as well.