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Adobe XD screen turns black on clicking desktop preview

New Here ,
Oct 01, 2020

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Hope all is well, I'm facing issue with adobe xd desktop preview tool. Steps to reproduce the issue

  1. Draw or type anything on artboard
  2. I click preview desktop, the preview appears for few milliseconds and the screen goes black
  3. I move my mouse pointer to the top, the close, minimize and fullscreen option bar collapses and then the screen is back to normal displaying the preview.

Facing this issue for a month now. I even deleted and reinstalled XD still issue persist.

 

OS: macOS Catalina 10.15.7

MacBook Pro Retina 13inch early 2020. 

 

Thank you in advance for any solution that's provided. 

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Product performance

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Adobe XD screen turns black on clicking desktop preview

New Here ,
Oct 01, 2020

Copy link to clipboard

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Hope all is well, I'm facing issue with adobe xd desktop preview tool. Steps to reproduce the issue

  1. Draw or type anything on artboard
  2. I click preview desktop, the preview appears for few milliseconds and the screen goes black
  3. I move my mouse pointer to the top, the close, minimize and fullscreen option bar collapses and then the screen is back to normal displaying the preview.

Facing this issue for a month now. I even deleted and reinstalled XD still issue persist.

 

OS: macOS Catalina 10.15.7

MacBook Pro Retina 13inch early 2020. 

 

Thank you in advance for any solution that's provided. 

TOPICS
Product performance

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2020 0
New Here ,
Oct 01, 2020

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Edit: It's MacBook early 2015. Unable to edit the original post

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