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Hi All,
My version of XD is : 28.1.12.3, with Windows 10
I can’t generate any of my prototype links, no matter how I restart it or reinstall it.....
the progress bar always move up to 99% ,and get an "error 2410".....
I've searched community, the issue seems to be resolved now, but it doesn't:
Does anyone knows how to resolve it?
Thanks.
Hi there,
We are sorry for the trouble. We have an ongoing discussion happening here: https://community.adobe.com/t5/adobe-xd/unable-to-view-the-xd-links/td-p/11147578?page=1 Please join the discussion.
We are sorry for the inconvenince.
Thanks,
Harshika
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Hi there,
Sorry to hear about the trouble. Could you please try renaming the Title of the link in the Share Link window and then check again if you are able to publish the link? Let us know if it helps or if you need any further assistance.
Regards
Rishabh
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Hi Adobe Team,
Thank you for the prompt reply. I have renamed the Title, the progress bar moves up to 100%, but still not success and shows "error 2401"...
Does it has other solution?
Regards,
Athem Lin
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Thanks for trying Athem. Could you please update Adobe XD to the latest version that is 28.3 and check again. If it still doesn't work, I'd request if you can share a few more details like:
If you are comfortable in sharing these details, I'd request to send these details through private message. To send a private message you can click on my name and then click on send a message.
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Thanks for your attention for this matter,
but it still doesn't work ( error 2401).....
I have sent you the private message, please check it.
Athem Lin
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Thanks for sharing the details Athem. Could you please try a few things and share your observation:
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Sorry for the delay in response Athem. We have raised feedback with our Engineering team and will update this discussion with the next course of action once we have an update.
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I have the same issue but I get no error code and it wont go past 50%. This may be due to the maintenance that just happened on the experience cloud.
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Hi there,
We are sorry for the trouble. We have an ongoing discussion happening here: https://community.adobe.com/t5/adobe-xd/unable-to-view-the-xd-links/td-p/11147578?page=1 Please join the discussion.
We are sorry for the inconvenince.
Thanks,
Harshika
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I am having the same problem. It won't go past 50%. I am seeing the error code: 44:63.