Highlighted

Adobe XD shows [you are entitled to use XD in simplified chinese]

New Here ,
Sep 16, 2020

Copy link to clipboard

Copied

So obviously my macbook system is in english, and i've tried to use every method including manually setting the language in system preferneces. When I do, it automatically has a screen that shows "you are entitled to use XD in simplified chinese] and only asks me to "ok" and quit.

 

help???Screen Shot 2020-09-17 at 9.46.02 AM.png

Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is-unavailable-greyed-out/td-p/10900855?page=1

 

Let us know if that helps.

 

Thanks,

Harshika

TOPICS
Design, How to, Known Issue

Views

71

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe XD shows [you are entitled to use XD in simplified chinese]

New Here ,
Sep 16, 2020

Copy link to clipboard

Copied

So obviously my macbook system is in english, and i've tried to use every method including manually setting the language in system preferneces. When I do, it automatically has a screen that shows "you are entitled to use XD in simplified chinese] and only asks me to "ok" and quit.

 

help???Screen Shot 2020-09-17 at 9.46.02 AM.png

Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is-unavailable-greyed-out/td-p/10900855?page=1

 

Let us know if that helps.

 

Thanks,

Harshika

TOPICS
Design, How to, Known Issue

Views

72

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 16, 2020 0
Adobe Employee ,
Sep 17, 2020

Copy link to clipboard

Copied

Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is...

 

Let us know if that helps.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 17, 2020 0