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Adobe XD shows [you are entitled to use XD in simplified chinese]

New Here ,
Sep 16, 2020 Sep 16, 2020

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So obviously my macbook system is in english, and i've tried to use every method including manually setting the language in system preferneces. When I do, it automatically has a screen that shows "you are entitled to use XD in simplified chinese] and only asks me to "ok" and quit.

 

help???Screen Shot 2020-09-17 at 9.46.02 AM.png

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Design , How to , Known Issue

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Adobe Employee , Sep 17, 2020 Sep 17, 2020

Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is-unavailable-greyed-out/td-p/10900855?page=1

 

Let us know if that helps.

 

Thanks,

Harshika

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Adobe Employee ,
Sep 17, 2020 Sep 17, 2020

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Hi there,

 

Thank you for reaching out. We would like to know if you are on enterprise license. Which country is associated with the account? Please see this post: https://community.adobe.com/t5/enterprise-teams/design-xd-changed-to-chinese-and-language-setting-is...

 

Let us know if that helps.

 

Thanks,

Harshika

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