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Adobe XD shut down repeatedly

Mohamed Junior5EDB
New Here ,
Nov 25, 2020 Nov 25, 2020

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HI there; I have an issue on my Adobe XD.

It crashes repeatedly evrytime I open it or working on it.

 

What can I do ?

TOPICS
Crash on windows, How to, Known Issue, Product performance

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Rishabh_Tiwari Adobe Employee
Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The exact version of XD & OS.
  2. Is it crashing while working on a specific file or multiple files?
  3. Does it crash while performing a specific task or it's crashing randomly?
  4. Have you tried re-installing XD?

 

Regards

Rishabh

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