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Adobe XD starting blank

New Here ,
Mar 07, 2019

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https://i.imgur.com/KM9nNUq.png

Its starting blank and its closing after a while.

Thank you. If you are on Windows, can you provide us with the version of Windows on which you are running Adobe XD?

Also, if you can try the solutions in this doc Adobe XD shows white screen after launch and crashes on Windows​ and let us know of you observations, it would be very helpful.

Thanks,

Preran

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Adobe XD starting blank

New Here ,
Mar 07, 2019

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https://i.imgur.com/KM9nNUq.png

Its starting blank and its closing after a while.

Thank you. If you are on Windows, can you provide us with the version of Windows on which you are running Adobe XD?

Also, if you can try the solutions in this doc Adobe XD shows white screen after launch and crashes on Windows​ and let us know of you observations, it would be very helpful.

Thanks,

Preran

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Mar 07, 2019 0
Adobe Employee ,
Mar 07, 2019

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Can you see if a reboot fixes the problem?

Thanks,

-Elaine

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Mar 07, 2019 1
New Here ,
Mar 07, 2019

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Nope, i tried reinstalling adobe XD too. Nothing helps.

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Mar 07, 2019 0
Adobe Employee ,
Mar 11, 2019

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Thank you. If you are on Windows, can you provide us with the version of Windows on which you are running Adobe XD?

Also, if you can try the solutions in this doc Adobe XD shows white screen after launch and crashes on Windows​ and let us know of you observations, it would be very helpful.

Thanks,

Preran

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Mar 11, 2019 1
New Here ,
Mar 11, 2019

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it worked for a bit but its again blank, im on windows 10 pro n v1809 17763.348 compilation

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Mar 11, 2019 0
New Here ,
Mar 12, 2019

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ok it worked again but its starting in japanese and i can't change it. Help

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Mar 12, 2019 0
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New Here ,
Mar 12, 2019

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ok i fixed it too, mark as resolved

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Mar 12, 2019 0