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Adobe XD starting blank

New Here ,
Mar 07, 2019 Mar 07, 2019

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https://i.imgur.com/KM9nNUq.png

Its starting blank and its closing after a while.

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correct answers 1 Correct answer

Adobe Employee , Mar 11, 2019 Mar 11, 2019

Thank you. If you are on Windows, can you provide us with the version of Windows on which you are running Adobe XD?

Also, if you can try the solutions in this doc Adobe XD shows white screen after launch and crashes on Windows​ and let us know of you observations, it would be very helpful.

Thanks,

Preran

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Adobe Employee ,
Mar 07, 2019 Mar 07, 2019

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Can you see if a reboot fixes the problem?

Thanks,

-Elaine

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New Here ,
Mar 07, 2019 Mar 07, 2019

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Nope, i tried reinstalling adobe XD too. Nothing helps.

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Adobe Employee ,
Mar 11, 2019 Mar 11, 2019

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Thank you. If you are on Windows, can you provide us with the version of Windows on which you are running Adobe XD?

Also, if you can try the solutions in this doc Adobe XD shows white screen after launch and crashes on Windows​ and let us know of you observations, it would be very helpful.

Thanks,

Preran

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New Here ,
Mar 11, 2019 Mar 11, 2019

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it worked for a bit but its again blank, im on windows 10 pro n v1809 17763.348 compilation

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New Here ,
Mar 12, 2019 Mar 12, 2019

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ok it worked again but its starting in japanese and i can't change it. Help

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New Here ,
Mar 12, 2019 Mar 12, 2019

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ok i fixed it too, mark as resolved

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