Adobe XD subscription issue with sharing unlimited links.

Dec 12, 2020

Copy link to clipboard

Copied

I have an active subscription of Adobe XD which was renewed on 2nd Dec 2020.
And today(12 Dec 2020) I cannot share the prototype link and got a message "You have reached the capacity for link sharing with your plan. Please upgrade." but I have already subscribed to it.

Question 1- How do i fix this? I need to share the link with the client urgently.
Question 2- How can I check my subscription status?

Awaiting solutions.
Thanks. 

TOPICS
Known Issue, Missing feature, Prototyping

Views

92

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe XD subscription issue with sharing unlimited links.

Dec 12, 2020

Copy link to clipboard

Copied

I have an active subscription of Adobe XD which was renewed on 2nd Dec 2020.
And today(12 Dec 2020) I cannot share the prototype link and got a message "You have reached the capacity for link sharing with your plan. Please upgrade." but I have already subscribed to it.

Question 1- How do i fix this? I need to share the link with the client urgently.
Question 2- How can I check my subscription status?

Awaiting solutions.
Thanks. 

TOPICS
Known Issue, Missing feature, Prototyping

Views

93

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 12, 2020 0
Dec 12, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 12, 2020 0