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adobe xd v34 not responding at launch (on windows 10 surface pro6)

New Here ,
Oct 26, 2020

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after the last update v34 the working process is Imposible. while i try to open document it freezes exactly after opening without any actions. it just launchs  loading document and Stuck at begining. that happens only on windiws laptop (surface pro 6) , on a mac its absolutely fine 

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adobe xd v34 not responding at launch (on windows 10 surface pro6)

New Here ,
Oct 26, 2020

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after the last update v34 the working process is Imposible. while i try to open document it freezes exactly after opening without any actions. it just launchs  loading document and Stuck at begining. that happens only on windiws laptop (surface pro 6) , on a mac its absolutely fine 

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Product performance

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Oct 26, 2020 0
New Here ,
Oct 26, 2020

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task manager looks like Adobe xd takes all of my ramm and its impossible to do anythingScreenshot 2020-10-26 095036.jpg

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Oct 26, 2020 0
New Here ,
Oct 26, 2020

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Cpu usage is taking up to 100% and the memmory usage takes up to 6GB  and kills the perfomance of my surface pro 6 (its not responding) , if i close XD with task manager  the perfomance comes in a regular way.

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Oct 26, 2020 0
Participant ,
Oct 26, 2020

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I'm not sure about laptops, you can see mine here (Adobe XD uses 28 GB of RAM for me) https://community.adobe.com/t5/adobe-xd/adobe-xd-ram-issues-again/td-p/11531050?page=1

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New Here ,
Oct 26, 2020

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the problem wos solved  by making all components local from a component library

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Oct 26, 2020 0