• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD White Screen/Crash

New Here ,
Nov 18, 2019 Nov 18, 2019

Copy link to clipboard

Copied

Before you beging, please know that I have uninstalled the app, I have re-started my machine.  Nothing works.  

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

Views

243

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 19, 2019 Nov 19, 2019

Copy link to clipboard

Copied

LATEST

Hello Jusniq,

 

Sorry for the inconvenience. Can you please update the XD to the latest version, as we have fixed the issue. 

If the issue is not fixed with latest build please refer the following thread to troubleshoot the issue: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w....

 

Let me know if this doesn't fix the problem.

 

Regards,

Arpitha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines