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Adobe XD White Screen/Crash

New Here ,
Nov 18, 2019

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Before you beging, please know that I have uninstalled the app, I have re-started my machine.  Nothing works.  

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Crash or freeze

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Adobe XD White Screen/Crash

New Here ,
Nov 18, 2019

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Before you beging, please know that I have uninstalled the app, I have re-started my machine.  Nothing works.  

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

TOPICS
Crash or freeze

Views

173

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Nov 18, 2019 0
sannappa LATEST
Adobe Employee ,
Nov 19, 2019

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Hello Jusniq,

 

Sorry for the inconvenience. Can you please update the XD to the latest version, as we have fixed the issue. 

If the issue is not fixed with latest build please refer the following thread to troubleshoot the issue: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w....

 

Let me know if this doesn't fix the problem.

 

Regards,

Arpitha

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