• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe XD won't open with latest update 35.1.12

New Here ,
Dec 02, 2020 Dec 02, 2020

Copy link to clipboard

Copied

Recently got this new update today and now the program won't launch. I've rebooted my computer  without any luck. Are there any other solutions to fixing this?

Views

222

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about the trouble. Could you please try to do a clean install by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Once uninstalled, please re-install XD and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines