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In addition to what Ares suggested, try the solutions in https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
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Did you try to update CC application manager? Reinstalling of CC Apps Manager can help sometimes.
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In addition to what Ares suggested, try the solutions in https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html